Privacy Policy – Empower Her Village

Introduction

Empower Her Village ("we," "our," or "us") is committed to protecting the privacy and security of the personal information we collect from applicants, donors, volunteers, and visitors to our website (empowerhervillage.org). This Privacy Policy explains how we collect, use, share, and safeguard your information.

Information We Collect

Application Information

When you apply for services, we collect:

Name, email address, phone number, and mailing address
Household composition and income information
Government assistance history and status
Uploaded documents (denial letters, income verification, identification)
Program preferences and service needs

Donor Information

When you make a donation, we collect your name, email address, and payment information. Payment processing is handled securely by Stripe; we do not store your full credit card details.

Website Usage

We collect standard website analytics data including pages visited, time on site, and browser information through Google Analytics.

How We Use Your Information

To process and evaluate service applications
To match applicants with appropriate support programs
To communicate about application status and program updates
To process donations and issue tax receipts
To improve our website and services
To comply with legal obligations

Information Sharing

We do not sell, rent, or trade your personal information. We may share information with:

Service partners: Vetted providers in our voucher network, only as necessary to deliver approved services
Payment processors: Stripe, for secure donation processing
Legal requirements: When required by law or to protect our rights

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including encrypted data transmission, secure file storage, and restricted access controls.

Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Withdraw your consent at any time

Cookies

Our website uses cookies to improve your browsing experience and analyze site traffic. You can manage cookie preferences through your browser settings.

Children's Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from children under 13 without parental consent.

Contact Us

For privacy-related questions or to exercise your rights, contact us at:

Empower Her Village
Email: info@empowerhervillage.org
Charlotte, NC